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Take the Mystery Out of Why Your Customers Choose You — 14 Comments

  1. Thanks for the correction. All my library users and librarian friends have told me about this error, thanks for your patience. They are now patrons. lol

  2. I do think you also meant, Libraries call them Patrons. 🙂 Anyway, I do agree that it is a smart business sense when you focus on figuring out the reason why customers chose you so you can further improve your business. Awesome article and very helpful.

  3. This is absolutely true, thanks for the interesting tip on why customers chooses their company, at least i could apply that towards my blogging.

  4. Thanks for this. It’s really very interesting why customers choose you. It’s a way of knowing how to keep them on your side too.

  5. We recently worked really hard on our corporate site and it was interesting to see what was drawing our customer base. Interesting. Libraries call them borrowers.

  6. Thank you for the breakdown! That’s helpful.

    I agree that if a person takes the time to find out “why” their customer chose them instead of the competitor, you will know how to make them happier and keep them as a regular customer.

    Amen to that! That is just smart business sense!

    Thanks again for the great article and healthy blessings,
    Gena 🙂

  7. Libraries call them patients? Oppps, got a little bit lost hahaha.

    Or if your customer chose not to come back to you, you might want to know why as well.

  8. We call them patrons although “patient’ can be applicable when you are waiting on a book!
    Today I think I am going to stick to the funny and go from there.

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