We train teams to work with confidence and competence. Call us at 484 381 0532. Email us at janeanedavis@janeanesworld.com.

“Evil” by Langston Hughes and Lessons for Entrepreneurs

Today we are talking about the Langston Hughes poem, “Evil”   and lessons it has for entrepreneurs.


This poem has a few lessons for entrepreneurs, about the importance of good customer service and the dangers that can arise when you are unable to look at things from another person’s point of view.

Here are the words to the poem for you to review:


Evil by Langston Hughes


Looks like what drives me crazy

Don’t have no effect on you –

But I’m gonna keep on at it

Till it drives you crazy, too.



Entrepreneurs should pay attention to this poem because of what it tells us about customer service.  The first two lines of the poem set a common scene. One person is extremely upset about something that doesn’t matter at all to another person.  This is dangerous when it comes to customers and your company employees. Many companies have experienced a customer complain about something that:

  • Wasn’t the company’s fault
  • Was misunderstood  by customer
  • Was not worth complaining about
  • The customer was completely wrong about


In each of these cases, the what drove the customer crazy is simply not important to the company employees. If employees make it clear to customers that they do not care about the customer’s concerns problems will develop.  An angry customer is a dangerous person. Today, customers have access to the internet, social media and can communicate their dissatisfaction quickly and spread their complaints all over the world in mere moments.  This means that if something is driving your customers crazy, it has to have an effect on you so that you can do something to resolve the problems.

In conclusion, the poem, Evil by Langston Hughes is a good one for entrepreneurs to check out because it gives a good look at the need for good customer service in your business.


What is the last thing you suggested a fellow entrepreneur check out?

Janeane Davis

Recent Posts

Miracle Morning: Is This Obstacle Protection or a Problem?

If done properly, your miracle morning routine helps you determine if obstacles are problems or…


Miracle Morning What Do You Do When No One Else Is in the Room

One thing entrepreneurs experience often when they do a miracle morning practice is being alone…


Miracle Morning: You Have to Start Somewhere

In business, just like with your Miracle Morning, if you are going to start, begin…


Take Action Now and Control Your Life

It is magnificent to take action now and as a result be able to control…


Commit to Improving Family Life By Having Dedicated Family Time

Today is a good day to commit to improving family life by having dedicated family…


Miracle Morning Some Days Suck

The next time you are in the middle of your daily routine and just don't…